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Terms & Conditions

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1. Introduction

These Terms and Conditions govern your use of the Expert PMO website and services. By accessing our website or engaging our services, you agree to comply with these terms.

Expert PMO provides project management consultancy services including project planning, documentation support, process analysis, and business improvement solutions for contractors and construction companies across the UK and EMEA.

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2. Services

We offer professional consultancy services including (but not limited to):

  • Project planning and scheduling

  • Documentation and reporting support

  • Process and operational analysis

  • Advanced business and project advisory services

All services are delivered based on agreed scope, timeline, and quotation.

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3. Orders and Engagement

  • Service requests are confirmed only after written acceptance (email or signed agreement).

  • We reserve the right to decline or cancel any project before formal acceptance.

  • Any changes to scope may affect pricing and delivery timelines.

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4. Pricing and Payment

  • Prices are agreed prior to commencement of work.

  • Payment terms will be specified in the invoice or contract.

  • Invoices must be paid within the agreed timeframe unless otherwise stated.

  • Late payments may result in suspension of services

 

5. Delivery of Services

  • Delivery timelines are estimates unless otherwise agreed in writing.

  • We will make reasonable efforts to meet deadlines but are not liable for delays caused by third parties or client-side delays.

  • Clients must provide all required information in a timely manner for successful delivery.

 

6. Cancellations and Refunds

  • Clients may request cancellation before work has commenced.

  • Once work has started, refunds are not guaranteed and will be assessed based on completed work.

  • Any completed consultancy hours or deliverables will be chargeable.

 

7. Client Responsibilities

Clients agree to:

  • Provide accurate and complete project information

  • Respond in a timely manner to queries and approvals

  • Ensure access to required documentation or systems

Delays caused by missing client input may affect delivery timelines.

 

8. Intellectual Property

  • All materials, reports, and documentation produced remain the property of Expert PMO until full payment is received.

  • Upon full payment, agreed deliverables may be transferred for client use.

  • We retain the right to use anonymised project work for portfolio or case studies unless otherwise agreed.

 

9. Limitation of Liability

  • Expert PMO is not liable for indirect, incidental, or consequential losses.

  • We do not guarantee specific financial or business outcomes from consultancy services.

  • Our liability is limited to the value of the services provided.

 

10. Confidentiality

  • Both parties agree to maintain confidentiality of sensitive business information.

  • Information shared will not be disclosed to third parties without consent, except where required by law.

 

11. Data Protection

  • We comply with UK GDPR regulations.

  • Personal data is handled in accordance with our Privacy Policy.

  • Data is used solely for service delivery and communication purposes.

 

12. Website Use

  • Content on this website is for informational purposes only.

  • Misuse of the website or copying content without permission is prohibited.

  • We do not guarantee uninterrupted website access.

 

13. Changes to Terms

Expert PMO reserves the right to update these Terms and Conditions at any time. Continued use of the website or services constitutes acceptance of any updates.

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